Shipping + Return Policy 

Shipment Processing Time

All orders are processed within 2 business days and shipped via USPS. 


Shipment Addresses 

8421 Old Statesville Rd. Suite 18 Charlotte, NC 28269 


Shipment Confirmation + Order Tracking

You will receive a tracking number once your order is processed. Damages Yonitox Feminine Care Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Information on how long returns take to process and when customers can expect to see a full refund.   


Refund policy 

We do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read the product description before making a purchase. Due to the nature of products, we do not exchange. We only replace items if they are defective or damaged. If you need a defective or damaged item replaced, send us an email at customercare@yonitox.com   


Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to customercare@yonitox.com